Shipping Policy

Shipping Policy at Shilaishop

At Shilaishop, we place great importance on ensuring that your orders arrive quickly and safely. Our shipping policies are designed to ensure you always know what to expect. Please carefully read the following details regarding orders and delivery to make sure your experience with us is as enjoyable as possible.

  1. Order Processing Time

1.1. Once your order is received, it will be processed within 1-3 business days. This time includes processing and preparation for shipping.

  1. Shipping Destinations

2.1. We currently ship only within the United States.

2.2. We do not offer international shipping. Please note that orders outside of the United States will not be processed or shipped.

  1. Shipping Times

3.1. The estimated delivery time within the United States is 5-7 business days, depending on your location and the availability of the product.

3.2. We strive to ship your order as quickly as possible. However, delays may occur in some cases that are beyond our control.

3.3. Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track the progress of your delivery.

  1. Shipping Costs

4.1. Shipping costs will be displayed during the checkout process. Our shipping fees are transparent and fair.

4.2. Shipping costs are based on the order value:

  • Orders from $0.01 to $29.99: Shipping costs are $3.99.

  • Orders over $30: Shipping is free.

4.3. Please note that additional fees may apply if you choose a faster shipping option or request other special services.

  1. Additional Shipping Details

5.1. All orders are shipped via trusted shipping providers within the United States. We work with reliable and fast delivery partners.

5.2. To ensure safe delivery, it is necessary that you provide a valid address. Delays may occur if the address is incorrect or incomplete.

  1. Special Shipping Conditions

6.1. We reserve the right to adjust delivery times in the case of unforeseen circumstances, such as extreme weather or force majeure.

6.2. We will promptly inform you if there are any delays in delivery and offer solutions to ensure you receive your order as quickly as possible.

  1. Contact and Support

7.1. If you have any questions regarding your order or our shipping policies, please do not hesitate to contact us. Our customer service team is available at [email protected].

7.2. Our team is happy to assist you with any concerns related to your order and the shipping process.

Summary

At Shilaishop, we strive to provide you with fast and hassle-free shipping. With clear information on shipping times, costs, and order processing, we want to ensure that you know exactly what to expect. Please note that we currently only deliver within the United States and do not process international orders.